How do I cancel my Peloton membership?

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How do I cancel my Peloton membership?

How do I cancel my Peloton membership? Canceling your Peloton membership is a detailed process. This direction will lead you through the steps, ensuring you feel reassured and confident, whether you have an All-Access Membership or a Peloton App Membership.

All-Access Membership Cancellation

If you have an All-Access Membership and wish to cancel it, you can do so at any time. Here’s how:

  1. Log In: Start by logging into your account on your Peloton Bike, Bike+, Tread, or Guide.
  2. Navigate: Access your profile by clicking on your profile picture.
  3. My Account: Select ‘My Account’ from the dropdown menu.
  4. Subscription: Find the ‘Subscription’ section and select ‘Cancel.’
  5. Confirm: Follow the prompts to confirm your Cancellation.

Once your membership has been successfully canceled, you will receive a confirmation email, keeping you informed and updated about the status of your membership.

The process to cancel your Peloton App Membership varies slightly depending on the platform you used to subscribe, such as Apple iOS, Android, Roku, Web, or Amazon Fire TV. Below are the steps for each platform:

  • Apple iOS: To start, go to your device’s ‘Settings’> [Your Name] > ‘Subscriptions’> ‘Peloton’> ‘Cancel Subscription’> ‘Confirm Cancellation ‘.
  • Android: Open Google Play Store > Profile Icon > Payments & Subscriptions > Subscriptions > Peloton > Cancel Subscription > Follow Instructions.
  • Roku: Press ‘Home’ on Roku Remote > Navigate to Peloton Channel > Press’ Star’ Button > Manage Subscription > Cancel Subscription > Done.
  • Web: Visit members.onepeloton.com/preferences/subscriptions > Click Subscription Link > Cancel Subscription > Confirm.
  • Amazon Fire TV: On Amazon Website: Your Account > Your Android Apps and Devices > Your Subscriptions > Peloton > Cancel Subscription.

Conclusion

If you ever feel the need to take a break or cancel your Peloton fitness membership, rest assured that you can do so quickly in just a few steps. Remember to follow the instructions for the platform you used to sign up for. If you encounter any issues or have questions, know that Peloton’s Member Support Team is there to support you.

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